Erin Douglass, MLIS
EDUCATION
Master of Library and Information Science, December 2019
San Jose State University (San Jose State, CA)
Concentration: Youth Services
Coursework: Collection Management, Issues in Public Libraries, Reference in the Age of Google, Community Partnerships, Library Services for Racially and Ethnically Diverse Communities, Research Methods for Evaluating Programs and Services, Beginning Cataloging and Classification, Grant Writing
Bachelor of Arts, May 2012
Purchase College (Purchase, NY)
Major: Sociology, Concentration: Gender Studies
Senior thesis and corresponding seminar presentation on research methodology and results
PROFESSIONAL EXPERIENCE
Children's Librarian, May 2018 – present
Upper Saddle River Public Library (Upper Saddle River, NJ)
Plans and produces programs for children from birth through 5th grade including storytimes, crafts, book clubs, reading initiatives, family events, and more.
Collaborates with other departments to coordinate library-wide programs.
Assists patrons of all ages with customer service focused reader’s advisory, reference, and research assistance.
Uses a variety of media formats to promote reading and learning in children of all ages.
Cultivates lasting relationships with schools and organizations through outreach, such as class visits.
Develops the children’s collections through ongoing evaluation, purchasing, and weeding informed by best practices, as well as knowledge of current and emerging needs and trends.
Assists the director in setting departmental goals and objectives.
Collaborated with co-members of the strategic planning committee to help produce and refine the 2023-2017 Strategic Plan.
Increased circulation of juvenile books by 33% during the first half of 2022.
Planned a dynamic 2022 Summer Reading program that has earned increases in program attendance by 89% and sign-ups by 41%, over 2021.
Youth Services Librarian, February 2016 – May 2018
Worth-Pinkham Memorial Library (Ho-Ho-Kus, NJ)
Managed the daily operations of the children's and young adult departments.
Developed timely collections through anticipation of interests, trends, and needs.
Planned, promoted, and produced a diversity of programming for ages 0-18 and families, including but not limited to story times, STEM, inquiry-based exploration, crafts, parties, book clubs, and scavenger hunts.
Collaborated with local schools, organizations, and businesses to enhance the library’s utility and visibility within the community.
Interfaced with children, young adults, and families to tailor reader's advisory and research assistance to needs and wants.
Led and managed a volunteer base of students to produce library-wide events such as an after-hours Halloween haunted house, boost engagement, and provide skill-building opportunities.
Revitalized the collections, increasing the circulation of children’s books, children’s media, and young adult books in 2017 by 40%, 20%, and 18% respectively, as compared to 2015.
Increased total participation at Summer Reading events by 57% from 2016 to 2017.
Circulation Assistant, September 2014 – May 2018
Wyckoff Free Public Library (Wyckoff, NJ)
Managed high-volume flow of materials for return and check out, prioritizing cordial service and accuracy in a fast-paced environment requiring adaptability and teamwork.
Issued library cards, validate registration renewals, and process museum passes.
Circulation Assistant, January 2017 – June 2017
Oakland Public Library (Oakland, NJ)
Facilitated the experience of patrons by discharging and checking out materials, answering inquiries in person and over the phone, replenishing displays, and processing library card applications.
Circulation Assistant, January 2014 – February 2016
Midland Park Memorial Library (Midland Park, NJ)
Provided prompt, friendly, and knowledgable customer service.
Fulfilled reference inquiries, retrieved requested materials, and placed holds.
Instructed patrons in usage of established and developing technologies such as website navigation, email, applications, file transfers, printing, scanning, and ebooks.
Aided in the training of staff members, promoting teamwork.
Maximized the lifespan of materials by repairing damaged items.
HONORS & AWARDS
I Love My Librarian Award nominee, American Library Association, February 2023
BCCLS Scholarship, Bergen County Cooperative Library System, June 2019
Robert W. White Scholarship, Bergen County Cooperative Library System, June 2018
Continuing Student Special Session Scholarship, San Jose State University School of Information, June 2018
Inaugural Honorary Girl Scout Award from the Ho-Ho-Kus Girl Scouts in recognition of children's programming at Worth-Pinkham Memorial Library, November 2017
Phi Kappa Phi, San Jose State University, April 2017
Alpha Kappa Delta Sociology Honor Society, Purchase College, inducted April 2012
Dean's List, Purchase College, 2011 – 2012
PROJECTS
Member of the Strategic Planning Committee for the Upper Saddle River Library, 2022 – present
Member of Diverse & Underserved Populations Committee, Bergen County Cooperative Library System, 2021 – present
Author of chapters 45 and 47 in 53 Ready-to-Use Kawaii Craft Projects (2019), edited by Ellyssa Kroski and published by ALA Editions
Volunteer Book Reviewer, School Library Journal, July 2016 – March 2018
Volunteer Live Blogger, Public Library Association Conference, March 2018
SKILLS
Library Software: CollectionHQ, LibGuides, OverDrive, Beanstack, Polaris/LEAP
Productivity: Google Suite, Microsoft Office Suite, Constant Contact
Social Media: Facebook, Twitter, Instagram, YouTube, Pinterest, Snapchat, TikTok
Multimedia: Adobe Photoshop, Canva, iMovie, PowToon, Audacity
Web Design: Basic HTML, WordPress, Wix, Weebly
Operating Systems: Windows, Apple, iOS, Android
PROFESSIONAL ASSOCIATIONS
American Library Association
Association for Library Service to Children
Gay, Lesbian, Bisexual, and Transgender Round Table
New Jersey Library Association
Young Adult Library Services Association